Government communication management during the pandemic
https://doi.org/10.21453/2311-3065-2022-10-2-23-40
Abstract
The types of crises that the State witnesses are so complex and multidimensional that anyone who has tried to pigeonhole the functions and activities of crisis communication managers inevitably has noticed that this is no easy job. The Covid-19 pandemic is a very special crisis in the sense that it is a new mass phenomenon which, nevertheless, has specific national features. The article encompasses the various governments’ communication with the general public in seven European countries during the initial stage of the pandemic and the communicative role played by political leaders and state structures within each nation. The paper considers the government crisis communication drawing on the principles of crisis communication theory and shows the extent to which government communication at this period followed the key indicators of effective communication. This study proposes a number of crisis communication models which contribute to the generalization of functions and characteristics of State communication affected by their specific political and cultural contexts.
About the Author
L. V. MinaevaRussian Federation
Minaeva Liudmila Vladimirovna – DSc (Philol.), professor, head of the department of international communication, Faculty of World Politics; vice-president of the Association of Public Relations Educators.
119991, Moscow, Leninskiye Gory, 1/51.
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Review
For citations:
Minaeva L.V. Government communication management during the pandemic. Communicology. 2022;10(2):23-40. (In Russ.) https://doi.org/10.21453/2311-3065-2022-10-2-23-40