Trust in evaluating the effectiveness of intercultural communication
https://doi.org/10.21453/2311-3065-2022-10-2-69-83
Abstract
The paper is dedicated to the issue of evaluating the effectiveness of intercultural communication. On the basis of empirical study that included qualitative content analysis, modeling and an expert survey, the main criteria for evaluating effectiveness were formulated based on the theory of social systems by Niklas Luhmann: (a) formation of a space of active intersubjectivity; (b) production and reproduction of new forms of communication. Based on these criteria, the authors propose a system of indicators. Criteria and indicators for evaluating and self-evaluating the effectiveness in intercultural communication were highly appreciated by experts and can be recognized as the main ones for assessing the effectiveness of intercultural communication within the framework of the activity-phenomenological model.
About the Authors
A. G. Tyurikov
Financial University under the Government of the Russian Federation
Russian Federation
Russian Federation
Tyurikov Aleksandr Georgievich – DSc (Soc.), Professor, head of the department of sociology
125993, Moscow, GSP-3, Leningradsky ave, 49.
V. V. Diaghilev
Financial University under the Government of the Russian Federation
Russian Federation
Russian Federation
Diaghilev Vasily Vasilyevich – CandSc (Philos.), associate professor of the department of sociology
125993, Moscow, GSP-3, Leningradsky ave, 49.
S. M. Kuleshov
Financial University under the Government of the Russian Federation
Russian Federation
Russian Federation
Kuleshov Sergey Mikhailovich – CandSc (Soc.), associate professor of the department of sociology
125993, Moscow, GSP-3, Leningradsky ave, 49.
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Review
For citations:
Tyurikov A.G., Diaghilev V.V., Kuleshov S.M. Trust in evaluating the effectiveness of intercultural communication. Communicology. 2022;10(2):69-83. (In Russ.) https://doi.org/10.21453/2311-3065-2022-10-2-69-83
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